ALTA banka joins the “My data for bank” programme

ALTA banka has become a part of the “My data for bank” programme, designed by the Office for IT and eGovernment. This represents an extension of the Bank’s continuous efforts to improve customer experience and further digitalize its operations.

The “My data for bank“ programme significantly facilitates the loan application process, allowing the applicants to do it in a hassle-free manner, without any fees being charged, and most importantly, completely safely. Before this system was introduced, collecting all necessary loan-related documentation was a lengthy and cumbersome process for the applicants. However, thanks to this initiative by the Office for IT and eGovernment of the Republic of Serbia, the “My data for bank” service allows clients to apply for the loan without having to present the employment and salary statement certified by their employer, or the pension fund, for retirees. All it takes now is for them to come to the bank once and get the loan of their choice disbursed.

With the intention of adapting to its clients’ needs, their preferences and banking habits, while at the same time adapting to what modem times require, all of which is reflected in our clients expecting a seamless and effective banking experience, ALTA banka also sees specifically the use of this system as an important segment of the digitalization of its operations.

Since the Office for IT and eGovernment integrated various citizen data, obtained from the largest state authorities’ databases, it is possible for the banks to communicate only with the Office for IT and eGovernment, so the key benefit of such a programme is enhancing customer experience and minimising room for abuse. All it takes is for the loan applicant to simply submit a request on the eGovernment portal and have relevant data electronically delivered directly to the bank. After this, the requested data will be delivered to the bank which is to approve the loan application.

In addition to submitting loan applications, what has also been substantially made easy is retail loan refinancing, since the National Bank of Serbia envisages mandatory communication among the banks and as a result, the client can go only to one bank and have everything that is necessary done there.

IMPROVED DINA CARD FUNCTIONALITIES AT ALTA BANKA!

Since we wish to allow our clients to execute financial transactions in a simpler and more expedient manner, ALTA banka has launched the issuance of the DinaCard brand cards which offer the contactless payments functionality.

ALTA banka has always supported initiatives of the National Bank of Serbia which are to ensure the development of local payment systems, so we were more than happy to accept this possibility of improving our DinaCard brand cards, thus providing to our clients a more expedient and simple experience.

ALTA banka will be issuing the DinaCard brand cards which offer contactless payments and allow that the cards are accepted at the POS terminals of ALTA banka merchants.

Payments will be made more simply, without the need to insert the card in POS terminals and enter the PIN for amounts of up to RSD 6,000, whereas for all amounts that are higher than RSD 6,000, payment authorisation with the PIN will be required.

ALTA banka becomes the Office for IT and eGovernment registration authority

ALTA banka now makes it possible for the citizens of Serbia to register for the eGrađanin (eCitizen) service and to be issued parameters for the ConsentID app at all branches of the Bank.

“By establishing cooperation with the Office for IT and eGovernment, ALTA banka is now this institution’s registration authority. We’re proud that we’ve become a registration authority for the Office for IT and eGovernment and that together with state authorities we’ll contribute to the digitalization of society by allowing everyone to become eCitizens at ALTA banka’s branches and sub-branches”, the Bank notes.

An eCitizen can become every citizen of the Republic of Serbia who has the identity card or passport and whose minimum age is 16, as well as a foreign citizen who is resident in Serbia or has permanent residence in the Republic of Serbia. So far, two million eCitizens have registered, which from now on they will also be able to do at ALTA banka branches.

The New Week Starts with Fantastic News of the ALTA Family of Champions!

At the recently held Belgrade Taekwondo Championships, two members of the Hercules Taekwondo Club, siblings Filip and Katarina Džalev, accomplished amazing results! Filip was the gold medallist, while Katarina won the bronze medal. Their success stands for a true example of family commitment to sports and is an inspiration to all young taekwondo lovers.

ALTA Banka gives Katarina and Filip its warmest congratulations on their extraordinary accomplishment. By supporting young athletes, we contribute together to the development of sports and promote family values

ALTA banka, Gold Sponsor of the First Regional ACI FMA ADRIA Conference

The Conference, held in Bled 24^th–26^th May, addressed the subject of financial markets

Belgrade, 27^th May 2024 – ALTA banka featured the first regional ACI FMA Adria Conference on financial markets as its gold sponsor. The Conference was held 24^th–26^th in a picturesque setting of Bled. This event gathered a large number of participants from 14 countries and offered them a unique opportunity to network and exchange ideas on various fields of financial services.

The event, which was organized by the Serbian, Slovenian, and Croatian branch of ACI Financial Markets Association (ACI FMA), gathered financial experts in the fields of banking, central banking, retirement and investment funds, insurance as well as other areas of finance.

Participants from ALTA banka note that it was a pleasure to be a part of the ACI FMA ADRIA Conference, which represented a unique opportunity to have in one place experts from different countries, both from Europe and the region, and learn about their experiences. They add that such conferences encourage networking, acquiring knowledge, and shaping the future of this industry.

ACI is the world’s leading non-profit and non-political association of financial market experts, which prides itself on a substantial track record of contribution to education of market players in the areas of ethical conduct and improvements in best market practice. The Serbian branch of this association was established back in 1975. With a presence in more than 60 countries and more than 6,500 active members, ACI FMA is one of the oldest and largest finance associations globally, which provides to its members numerous opportunities worldwide.

ALTA bank: Announcement

Dear Clients,

We are using this opportunity to inform you that ALTA Bank has enabled to non-residents and clients of non-residents, who have completed the conditions for obtaining residency in the Republic of Serbia to open non-resident accounts on Saturdays and Sundays, during the working hours of branches in our Bank’s network, as well.

Your ALTA Bank.

STABILNA, SIGURNA I JAKA!

ALTA banka: Banks are the drivers of change in the field of digitalization

Washington, 21 st May 2024 – Mr. Milan Vićentić, Member of the Executive Board of ALTA Banka, was a panelist at the Digitalization, Banking Regulations and Financial Growth panel, held at the Southeast Europe Transatlantic Economic Forum, of which the venue was the United States Congress in Washington. This two-day event gathered state officials, business leaders and experts who discussed various ways of improving regional and transatlantic collaboration in the fields of energy, banking, and tourism.

As he spoke on behalf of ALTA banka of the banks’ role in digitalization and technology implementation for business growth purposes, Vićentić also presented the latest trends in the banking industry, with a particular focus on a more humane segment of AI, known as augmented intelligence, which assists humans rather than replaces them. Vićentić noted that it was evocative of a most true statement by Margrethe Vestager, EU Commissioner for Competition, who said on the use of AI that “On Artificial Intelligence, trust is a must, not a nice to have”. The latest research has shown that as many as 72% of managers thought their organizations would disregard the benefits of generic AI for ethical reasons, Vićentić mentioned, and added that as ever, the banks were, if not the drivers of change, then certainly among trailblazer industries to apply innovation in the field of digitalization, because of their goal to enhance customer satisfaction levels.

During the Forum, Ambassador John Craig presented to Davor Macura, PhD, President of the Board of Directors of ALTA banka and owner of Alta Pay Group, the NextGen Leader Award for his commitment to further strengthening transatlantic business relations between Serbia, the Western Balkans and the U.S.

As he was presenting the award, Ambassador Craig said that ALTA Group had rendered a strategic decision to establish strong business collaboration with companies and investment institutions in the United States.

“I believe there’s no better way to close the Southeast Europe Transatlantic Economic Forum, which has demonstrated the strength of transatlantic collaboration, than to present the appreciation plaques to the NextGen leaders, and thus wish to ALTA Group success in a new chapter and their upcoming activities in the United States”, Craig noted.

It is also worth mentioning that the President of the Board of Directors of ALTA banka and owner of Alta Pay Group, Davor Macura, PhD, participated in Washington in multiple strategic meetings with the representatives of American authorities, financial institutions and the media, including a meeting with Congressman John Moolenaar. Additionally, Alta Pay Group confirmed that it would participate in a panel discussion on how to promote and encourage the media’s responsibility and professional journalism in the era of fake news and disinformation, which global society is plagued by. The conference will be held in November at the National Press Club in Washington.

ALTA champion Andrej Petrović won first place in the Red Bull Ring – CEZ f4 race

Andrej Petrović won the first place with support of ALTA banka!

ALTA champion Andrej Petrović won the first place in the Formula 4 race that was held today in Spielberg, Austria. Alta Bank has been supporting the young champion since the beginning of his career. As a socially responsible company, ALTA Bank has a tradition of supporting young talents and Andrej is just one of them.

Thanks to the Bank’s support, Andrej also competed in the Saudi Arabian Formula 4 Championship, winning the first place in the final race and thus taking the leading position in the overall ranking.

Andrej Petrović is the first Serb to compete in this championship, one of the most prestigious world championships for young drivers, which represents an exceptional success for Serbian motoring. His results so far are impressive, and the awards he has won throughout his career testify to his talent and dedication. He also recently won the World Championship in Bahrain.

“I owe a big thank you to ALTA Banka and Mr. Davor Macura for their support. Without the right support, there are no top results. I am happy that I have the opportunity to compete at such a high level thanks to them,” Andrej Petrović said.

President of the Board of Directors of ALTA bank, Mr. Davor Macura, said on the occasion of the young motorist’s victory:

“ALTA banka is proud of its sponsorship of the exceptional young Formula 4 driver, Andrej Petrović. His dedication, talent and results inspire us, and we are glad to be a part of his journey towards incredible success. We look forward to the future races and the victories we will achieve together.”

Andrej fits perfectly with values that our company nurtures and he represents a true example of vision of ALTA bank, which recognizes a huge potential in adequate opportunuties and has the knowlegde and capacity to turn such opportunities into champions achievements.

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